Subprocessors
The third parties Robovue uses to provide the service, what each one does, and what data it receives.
Robovue uses the third parties below to provide the service. Before adding a new one, we’ll give at least 30 days’ notice by updating this page and emailing workspace Admins. A customer can object as described in section 7 of our Data Processing Agreement.
Hosting and infrastructure
- Amazon Web Services EMEA SARL, London, UK (eu-west-2).
- Purpose: hosting the application, the database, file storage for run attachments, sign-in, outbound email, secrets and logs.
- Data: all customer and account data.
- Cloudflare, Inc., global edge network.
- Purpose: DNS, TLS, DDoS protection and content delivery in front of the app, and hosting this website.
- Data: all traffic to the app and this site passes through it, including IP addresses.
Service providers
- Stripe, including Link, its reseller service.
- Purpose: subscriptions, checkout and the billing portal. Link is the seller of record for each payment, and handles VAT and sales tax.
- Data: billing contact details, billing address and payment details, which Link collects directly (Robovue never sees card numbers), plus your workspace ID.
- Functional Software, Inc. (Sentry), EU (Germany).
- Purpose: tracking application errors.
- Data: error reports, meaning stack traces and request metadata. We don’t send it personal details by default.
- Zoho Corporation B.V., EU.
- Purpose: the mailbox for contact@robovue.co.uk.
- Data: emails you send us, including feedback submitted in the app.
Only when you turn it on
- Slack Technologies, LLC, US.
- Purpose: delivering alerts to a Slack channel you connect.
- Data: alert text, meaning the bot name, its status and a failure summary.
Connections you set up to your own systems (a UiPath Orchestrator, an Automation Anywhere Control Room, or Power Automate) aren’t subprocessors. They’re your systems, and Robovue connects to them because you tell it to.
UptimeRobot checks that Robovue is up and runs the public status page. It receives no data, so it isn’t a subprocessor either.
Last updated: 2026-09-30.